What the subscription is for

What the subscription may be used for

Reconciling your own accounting exports against your own GC portal records — the workflow Drumtap was designed for. That includes loading accounting exports (CSV from QuickBooks or other bookkeeping software); loading GC-portal CSV exports (text and photos); importing PDFs of unpaid invoices; and using the dispute pages Drumtap generates to ask a GC, in writing, about a payment that doesn't match the invoice. Drumtap does not currently hold OAuth connections to any accounting or GC portal — every portal and bookkeeping row arrives as a CSV upload.

The dispute language Drumtap drafts on your behalf is intended for legitimate recovery on a real, documented contract — not for pressure, intimidation, or anything that reads as such. Drumtap does not currently send emails or move money on your behalf on any tier; those capabilities are planned and not active today.

What isn't allowed

The subscription may not be used to:

• Send fraudulent or deceptive communications — fake invoices, fabricated disputes, payments that didn't happen, or disputes against work that wasn't performed.
• Harass, intimidate, or pressure a GC, their staff, or their subcontractors — including repeated contact after the GC has clearly communicated a position, threats of reputational damage, or contact outside the GC's stated dispute channels.
• Send automated or bulk communications the GC has not opted into, or use the dispute pages to collect debts that aren't owed.
• Scrape, harvest, or exfiltrate GC data beyond what an unpaid-invoice dispute actually requires.
• Reverse-engineer the service, redistribute its outputs, or resell Drumtap's reconciliation logic as a competing product.
• Use the service to settle disputes unrelated to trade-contractor work — collection actions, consumer debts, or anything outside its stated purpose.

Verifying use cases

Drumtap reserves the right to ask for evidence that the data you've loaded and the communications you've sent are traceable to a real, contracted dispute. If we can't verify the link between an invoice and the project behind it, we can ask for the supporting contract, POs, change orders, or daily logs before the dispute page keeps sending. If the supporting evidence never arrives, we'll pull the dispute down.

What Drumtap never does — today or on any planned tier

Drumtap never moves money on your behalf. Drumtap never submits to a GC portal — every portal upload is yours. Drumtap never signs, files, or waives any lien or legal right on your behalf. Drumtap never sends email automatically — Drumtap drafts the disputed AP email; you send it. Drumtap never marks invoices "cleared" from a payment notice — clearing sits in your books. No recovery fee is charged today under any band until a separate written fee schedule is published.

Consequences of misuse

A breach of this policy — including the receipt of a credible complaint from a GC — is grounds for suspension or termination of the subscription without refund, and without prior warning when the breach is severe (fraud, harassment, threats). We will reach out to explain the action when the breach is borderline; we will not warn you out of a service you're using to defraud or harass.

A terminated workspace can be reported to the originating payment provider and, where the conduct is unlawful, to the relevant authorities.

Related: Privacy and Terms

This policy sits alongside the Privacy Policy and the Terms. The three together describe the contract you accept on signup; nothing in this Acceptable Use policy narrows the broader contract set by the Terms.

Reports of suspected misuse, or questions about whether a use case fits these rules, go to drumtapsupport@gmail.com. We treat every report as confidential.